Privacy Policy
Effective Date: April 27, 2026
VegaUltimate ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what rights you have regarding your data.
1. Information We Collect
We collect information you provide directly when you create an account, submit a contact form, or use our services. This includes:
- Identity data: full name, company name, job title
- Contact data: email address, phone number, mailing address
- Project data: project details, estimates, invoices, schedules, documents you upload
- Usage data: pages visited, features used, session duration, IP address, browser type
- Payment data: billing information processed via Stripe (we do not store full card numbers)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the VegaUltimate platform
- Communicate with you about your account, updates, and support requests
- Process transactions and send related invoices and confirmations
- Improve our product through usage analytics and feedback
- Send product updates and marketing communications (you may opt out at any time)
- Comply with legal obligations and enforce our terms
We do not sell your personal information to third parties.
3. Data Storage and Security
Your data is stored on secure cloud infrastructure with encryption in transit (TLS/SSL) and at rest. We implement access controls, audit logging, and regular security reviews to protect your information.
While we take reasonable precautions, no method of electronic storage is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.
4. Third-Party Services
VegaUltimate integrates with the following third-party services, each of which has its own privacy policy:
- QuickBooks Online (Intuit) — Financial data sync for invoices and expenses
- Stripe — Payment processing for subscriptions and client invoices
- Calendly — Demo scheduling and appointment booking
These services may receive limited data necessary to perform their functions. We do not authorize them to use your data for any other purpose.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Project records are retained for 7 years by default to support legal and financial compliance requirements common in the construction industry.
If you close your account, your data will be retained for 90 days, then permanently deleted, unless retention is required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Opt out of marketing communications at any time via the unsubscribe link in any email
- Export your project data at any time via the Data Export feature
To exercise any of these rights, contact us at matt@vegaplans.com.
7. Cookies
We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how users interact with the platform. You can disable cookies in your browser settings, though this may affect platform functionality.
8. Children's Privacy
VegaUltimate is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or in-app notification. Continued use of the service after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: